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Warranty

Welcome to Southern Charm Pools

Southern Charm Pools proudly partners with Pentair as a certified Pentair Warranty Service Center to deliver quality products to our valued customers. As an authorized warranty center, we are certified to handle warranty claims, perform repairs, and replace Pentair equipment using genuine parts. Our team is highly trained in equipment sizing, pool hydraulics, automatic chlorine generation, and smart automation.

As a certified Pentair Warranty Service Center, we are committed to making the warranty repair processas smooth and efficient as possible. In addition, we offer reliable repair services for your pool equipmenteven after the warranty period has ended, with applicable charges for parts and labor.

Pentair Services Offered by Southern Charm Pools

We provide a range of services for Pentair pool equipment for our clients

  • Pentair Equipment Repair: We diagnose and repair issues with pumps, filters, heaters, and more.
  • Pentair Equipment Maintenance: Regular servicing to keep your equipment running efficiently and extend its lifespan.
  • Pentair Equipment Replacement: Upgrade outdated equipment with the latest Pentair products for improved performance.
  • Pentair Automation Installation: Simplify pool management with smart automation systems.

Signs Your Pentair Pool Equipment Needs Service

Even the most reliable equipment requires attention from time to time. Here are some common signs that indicate your Pentair products need servicing:

  • Decreased Performance: Water isn’t circulating, filtering, or heating as it should.
  • Unusual Noises: Loud or irregular sounds from pumps or heaters.
  • Error Codes: Many Pentair devices display error codes when there’s a problem.
  • Increased Energy Bills: Malfunctioning equipment can consume more energy than usual.
  • Leaking Equipment: Visible water leaks around pumps, filters, or heaters.

If you notice any of these issues, contact us for professional Pentair equipment repairs at service@southerncharmpools.net

Other Pool Services Offered

  • Filter Cleaning – Regular filter cleaning is essential for maintaining water quality and equipment efficiency. If you're short on time or unsure how to clean your pool filter, we offer professional filter cleaning services. We recommend cleaning your filter 2–3 times per year, starting one month after your pool is completed.
  • Pool School – New to pool ownership? Need a refresher on maintaining water chemistry or using your pool equipment? Our Pool School provides hands-on tutorials to help you confidently care for your pool.
  • Pool Equipment Inspection – Buying a home with a pool or listing one for sale? We offer thorough pool equipment inspections for homebuyers and realtors. Ensure everything is functioning properly and avoid surprises during the closing process.
  • Pool Remodels - Where we will house more information and pictures of projects) Every pool eventually reaches a point where it could use a refresh. As trusted renovation and remodeling experts, Southern Charm Pools can breathe new life into outdated or worn-out pools, spas, decking and equipment. Whether you're aiming to modernize your pool’s appearance, improve functionality and safety, or incorporate exciting new features like waterfalls, lighting, or energy-efficient equipment, our team is dedicated to transforming your existing pool into a stunning, customized retreat. We work closely with you to ensure the result reflects your vision, lifestyle, and budget—delivering both beauty and performance you can enjoy for years to come.